{"id":6286,"date":"2023-12-13T10:42:38","date_gmt":"2023-12-13T10:42:38","guid":{"rendered":"http:\/\/greciago.com\/?page_id=6286"},"modified":"2023-12-13T15:47:08","modified_gmt":"2023-12-13T15:47:08","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/greciago.com\/es\/terms-conditions\/","title":{"rendered":"T\u00e9rminos & Condiciones"},"content":{"rendered":"

We at Grecia Go aim for quality and transparency in our services. Please find here our Terms and Conditions and in case of any doubt, do contact us at info@greciago.com<\/a>.<\/p>\n\n\n\n

Grecia Go products and services modifications<\/h2>\n\n\n\n

Grecia Go reserves the right to update the taxes and fees of the services and products provided and modify all services included in the products. Grecia Go is responsible for informing its customers of the changes before their application on the customers\u2019 chosen products via email or phone, as per the customers\u2019 chosen mode of communication, but cannot be held responsible for any missed or neglected communication by the customers.<\/p>\n\n\n\n

Grecia Go and third parties<\/h2>\n\n\n\n

Grecia Go provides standalone or combined services of third parties to its customers, at special prices due to its long-standing leisure business affiliations and collaboration with these third parties. However, Grecia Go is not responsible for the final delivery of these services and although Grecia Go will act on behalf of the interest of its customers, it cannot be held responsible for third parties\u2019 failures to deliver services that meet the Grecia Go customers\u2019 expectations. Grecia Go takes measures to avoid any such occurrence, where customers are dissatisfied by the service deliveries, via communicating to its customers and third parties the relevant necessary information, to the best of its abilities.<\/p>\n\n\n\n

Alojamiento<\/h2>\n\n\n\n

The Villas, Hotels and any other accommodation included in Grecia Go products are chosen by the Grecia Go staff, with company criteria of quality of service. Grecia Go reserves the right to modify any accommodation entity used in its products, based on the company\u2019s inner criteria and the company\u2019s only commitment is to inform its customers and online platform of the modifications in a timely manner, where applicable. Additionally, and unless stated otherwise, all accommodation services include daily breakfast.<\/p>\n\n\n\n

Transporte<\/h2>\n\n\n\n

Any transportation service related to Grecia Go products is not included in the purchased product, except if explicitly stated so in the product description and included in the Product Itinerary. Customers of Grecia Go are requested to study and agree upon the delivered services as communicated prior to and at the purchase. Transportation services included in our products are private type services. In case of non-private services, all of our transportation activities are carried out in quality selected vehicles, with licensed professional drivers, and similarly include licensed tour guides and escorts.<\/p>\n\n\n\n

Seguro de viaje<\/h2>\n\n\n\n

Grecia Go offers Health and Cancelation options of travel insurance services for its customers. These services are products of industry wide acclaimed providers and all customer claims will be addressed by the relevant providers. Grecia Go is a mediator on all Insurance related services and is not liable for any insurance relevant claim, for all insurance options whether they are included in Grecia Go services or are optionally selected by the customers.<\/p>\n\n\n\n

Not inclusions in Grecia Go Products<\/h2>\n\n\n\n

Services such as hotel accommodation tax, airline tickets, airport taxes, visa expenses, tips (non-compulsory), transportation fees if transfer is not provided, optional tours are not included in the Grecia Go products unless otherwise stated in the final purchase offer sent to the customer. The customer retains the choice of customizing their program according to their liking before proceeding with the finalized product purchase.<\/p>\n\n\n\n

Ni\u00f1os y beb\u00e9s<\/h2>\n\n\n\n

In some packages special discounts for children and infants may be applied, those special discounts will be offered only when true documentation such as passport is provided by the customer for the persons applicable for these discounts. Grecia Go reserves the right to charge additional operational fees in cases where customers have provided false facts relevant to these discounts, including intentional and unintentional false information remittance by the customers.<\/p>\n\n\n\n

Restricciones de Equipaje<\/h2>\n\n\n\n

For all flights booked by Grecia Go, the customer will always be informed of any applicable baggage restrictions. However, in most cases, the flight bookings will include a handbag as well as a bag per person. These items will follow the relevant airline company restrictions in size and format and this information will be communicated to the customer by Grecia Go upon booking information. A minimum of 8Kgs carryon handbag is allowed, with a maximum that can be up to 20Kgs, according to the airline regulations.<\/p>\n\n\n\n

Viajes en avi\u00f3n<\/h2>\n\n\n\n

Ninguno de nuestros productos incluye pasajes a\u00e9reos locales o internacionales, excepto en los casos expl\u00edcitamente detallados en los servicios incluidos en el paquete\/tour. Como siempre, nuestro experimentado personal puede ayudarle en el proceso de b\u00fasqueda y reserva de sus tarifas a\u00e9reas y estar\u00e1 encantado de recibir sus consultas e cuestiones.<\/p>\n\n\n\n

Consideraciones relacionadas con la salud<\/h2>\n\n\n\n

Grecia Go customers are responsible for disclosing any physical or mental state, that necessitates the delivery of special attention or treatment, during the booking procedure. Grecia Go will take all necessary steps to provide guidance and services that meet the needs of its valued customers.<\/p>\n\n\n\n

Precios<\/h2>\n\n\n\n

Grecia Go takes proactive steps to maintain an updated pricing for all services included in its products. However, due to unforeseen events and conditions, as described below, product prices are subject to change in the event of increases from suppliers, currency fluctuation and\/or fuel charges.
Todos los precios incluyen impuestos.
En algunos casos, un suplemento que se le cobrar\u00e1 por una sola pasajeros, correspondiente a una sola de habitaciones de ocupaci\u00f3n. Esta informaci\u00f3n ser\u00e1 facilitada en la reserva y el proceso de reserva.<\/p>\n\n\n\n

Dep\u00f3sitos y pagos<\/h2>\n\n\n\n

Una cantidad de dep\u00f3sito por persona o por paquete o pago completo por adelantado para los paquetes es necesario dentro de los 30 d\u00edas o m\u00e1s despu\u00e9s de la fecha de la reserva. Esta informaci\u00f3n estar\u00e1 disponible durante el proceso de reserva a los clientes. En el caso de las reservas de \u00faltima hora a nuestro agente le informar\u00e1 acerca de la fecha de marco y de la cantidad de dinero que se paga. En todos los casos, si el acuerdo de dep\u00f3sito no se recibe cuando se solicita, la reserva ser\u00e1 cancelada autom\u00e1ticamente. El pago total por adelantado ser\u00e1 solicitada antes de su llegada y dentro de un plazo determinado que el agente le informar\u00e1 de.
Payments via a credit card imply that the customer that uses the credit card to proceed with any payment on our website is legally authorized to do so. It is also understood by the customer that the use of the credit card is a remote financial transaction that takes place either online or via telephone and can be disputed according to the legal grace period allowed. The customers of Grecia Go are encouraged and expected to raise any doubts on any charge via any of the company communication channels.<\/p>\n\n\n\n

Reembolsos \u2013 Cancelaciones<\/h2>\n\n\n\n

Grecia Go customers can proceed to request amendments in Services\u2019 delivery dates as early as 21 days prior to the services delivery, without any financial penalties. However, these alterations will be subject to availability constraints and service cost differentiations, that will have to be paid or returned, depending on the case of higher or lower service costs, by the customer. In any case of extra costs and fees necessary by the service provider, these will be covered by the customer.
Cancellations are accepted via any written and not verbal channel of communication. Cancellations will be processed on the next official Greek workday, after the communication from the Customer. Grecia Go reserves the right to enact cancellation expenses, if the cancellation is communicated by the customer to Grecia Go within less than 30 calendar days before any services relevant to the cancelled product are to be delivered.<\/p>\n\n\n\n

Los gastos de anulaci\u00f3n se calculan del siguiente modo:<\/p>\n\n\n\n

    \n
  1. Si la cancelaci\u00f3n se produce con m\u00e1s de 15 d\u00edas naturales de antelaci\u00f3n a la primera prestaci\u00f3n del servicio, se cobrar\u00e1 el 35% del coste total del producto adquirido.<\/li>\n\n\n\n
  2. Si la cancelaci\u00f3n se produce m\u00e1s de 7 d\u00edas naturales antes de la primera prestaci\u00f3n del servicio y menos de 16 d\u00edas naturales antes de la primera prestaci\u00f3n del servicio, se cobrar\u00e1 el 50% del coste total del producto adquirido.<\/li>\n\n\n\n
  3. En caso de anulaci\u00f3n con menos de 8 d\u00edas naturales de antelaci\u00f3n a la prestaci\u00f3n del primer servicio, se cobrar\u00e1 el 100% del importe total del producto adquirido.<\/li>\n\n\n\n
  4. In the case that the customer, without prior notice, does not receive any of the services included in his purchased product, a fee of 100% of the service cost is withheld by Grecia Go.<\/li>\n<\/ol>\n\n\n\n

    Grecia Go customers retain the right to purchase any of the Travel Insurance packages that Grecia Go offers through its\u2019 affiliates, that cover up to 100% of costs of any of the above, as well as unforeseen medical services due to unfortunate events.
    Gastos adicionales y honorarios, as\u00ed como los reembolsos, se rigen por los Dep\u00f3sitos y los Pagos de los t\u00e9rminos y condiciones.<\/p>\n\n\n\n

    Costes adicionales<\/h2>\n\n\n\n

    During or between the services delivery that are included in the Grecia Go customers\u2019 purchased products, extra costs may arise, such as tips, customer chosen rental fees, venue or museum entrance fees and others. Any costs, unless included in the purchased product itinerary, are not included in the purchased costs and have to be covered by the customer.<\/p>\n\n\n\n

    Documentaci\u00f3n de viaje<\/h2>\n\n\n\n

    Customers of Grecia Go can always ask Grecia Go agents for guidance on their needed traveling documentation. But traveling documentation compliance remains a responsibility of the customer in all cases and the customer has the duty to carry and maintain the necessary relevant documents relevant to the product purchased and their persons.<\/p>\n\n\n\n

    Servicio al Cliente<\/h2>\n\n\n\n

    Grecia Go takes steps in order to always improve its services delivered to the customers.
    Grecia Go Agents remain at the customers\u2019 disposal for information and assistance, through all relevant communication channels.<\/p>\n\n\n\n

    Limitaci\u00f3n de responsabilidad<\/h2>\n\n\n\n

    Grecia Go is not responsible for any event of injury, theft, verbal or physical abuse, delays and accidents, diseases that may inflict the customer during the delivery of the services. This includes actions taken by any third party towards the customer, self-inflicted harm enacted by the customer or any natural event or force-majeure. Grecia Go also reserves the right to contact the authorities for any suspected illegal conduct of customers or third parties.<\/p>\n\n\n\n

    Disputas y litigios<\/h2>\n\n\n\n

    Grecia Go is a licensed tour operator, regulated by the Greek Ministry of Tourism and an official member of HATTA.
    Nevertheless, should any seemingly unsolvable dispute arise, the Grecia Go is governed by Greek Law and any such dispute will have be resolved in the courts of Athens, Greece.
    Si cualquier art\u00edculo de estos t\u00e9rminos y condiciones es considerada inv\u00e1lida o inejecutable, que el art\u00edculo va a ser eliminada o limitada a la m\u00ednima medida de lo posible, y el resto de los t\u00e9rminos y condiciones tendr\u00e1n plena vigencia y efecto.
    Any Grecia Go product purchase precludes the customer acceptance of the Terms and Conditions listed here.<\/p>","protected":false},"excerpt":{"rendered":"

    We at Grecia Go aim for quality and transparency in our services. Please find here our Terms and Conditions and in case of any doubt, do contact us at info@greciago.com. Grecia Go products and services modifications Grecia Go reserves the right to update the taxes and fees of the services and products provided and modify all … Leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-6286","page","type-page","status-publish","no-featured-image-padding"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/pages\/6286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/comments?post=6286"}],"version-history":[{"count":3,"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/pages\/6286\/revisions"}],"predecessor-version":[{"id":6368,"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/pages\/6286\/revisions\/6368"}],"wp:attachment":[{"href":"https:\/\/greciago.com\/es\/wp-json\/wp\/v2\/media?parent=6286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}